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TEL3 ADVANTAGE FLEX Plan: For answers to these important questions, Click on the phones below.
1. What is
the Tel3 Advantage Program?
2. What are
the benefits?
3. What is
the TEL3Advantage FLEX plan?
4. How can
I use TEL3Advantage when I already have a Long Distance or Wireless Service
Provider?
5. What are
my Access Numbers? TOLL FREE vs. LOCAL ACCESS
6. What is
the difference between a Phone card and the Flex Plan?
PLANCING A CALL:
7.
How do I place a Long Distance call from any phone using TEL3Advantage’s
Flex Plan?
8.
Can I make consecutive calls without hanging up?
9.
What if I need to make a call from a phone that isn’t one of my 10 Instant
Access numbers?
10. How
do I get a PIN number?
11. What
are Speed Dial numbers?
12. How
can I use speed dial to make things easy?
13. Will
I ever get a busy signal when I call the TEL3Advantage Access Number?
14. Do I
need to dial a secret code or a PIN to place a call?
15. What
other benefits will I have?
16. What
is an Automatic Recharge?
17. What
should I do if I have any questions or difficulties placing a call?
18. Can
I use the TEL3Advantage’s FLEX PLAN from a prepaid phone?
RATES & FEES:
19. What
is the monthly fee?
20. Are
the rates the same 24 hours a day, 7 days a week?
21. Why
do some countries have a higher rate to call a mobile phone within that
country?
22. Can
I get the same rates calling from my home phone?
23. How
do I check my balance?
24. Is there
a connection fee for every call?
SIGNING UP:
25. How do
I sign up for the TEL3Advantage Flex Plan?
26. How
many free minutes do I get when I sign up?
27. What
are the Instant Access numbers?
28. How
quickly can I begin using the service after registration?
29. Can
I change my account information after signing up?
BILLING & PAYMENT - MY ACCOUNT:
30. What
payment methods are offered?
31. Can
I pay by check?
32. Do I
need to Prepay in order to use the FLEX PLAN?
33. How
do you protect my credit card information?
34. What
are the billing increments?
35. How
do I review my usage and charges?
36. What
do I do if I have a question or problem with my bill?
37. Can
I cancel Service at any time?
What is the Tel3
Advantage Program?
The exciting TEL3Advantage pays
you recurring commissions for customers that sign up for THE FLEX PLAN
owing to your marketing efforts. You will make a large steady income by
showing people a way to save on long distance from their home, cell or
any other phone. The Tel3Advantage program is designed primarily for Online
marketing of TEL3Advantage’s revolutionary FLEX PLAN. TEL3Advantage agents
can market The Flex Plax in a number of different ways such as:
Signing up for the TEL3Advantage agent program is EASY & FREE! Please begin by filling out the online application. You will then instantly receive a unique agent activation code. This agent activation code will allow you to logon and get the education and printed materials necessary to market THE FLEX PLAN. TEL3Advantage agents can also get reports that show the number of signups, recharges and commissions in real time.
What is the
TEL3Advantage FLEX PLAN?
This plan allows callers to take
advantage of the lowest rates available for domestic and international
calls. There is absolutely no monthly charges or fees of any kind. You
can call over 200 countries worldwide starting at as little as 1.9¢
a minute with over 56 countries from 1.5¢ to 6¢ per minute..
And if you sign up now we are offering 473 FREE MINUTES!
How can I use
The FLEX PLAN when I already have a Long Distance or Wireless Service Provider?
TEL3Advantage does not require you
to switch your long distance or wireless service provider. When you sign
up for an account, you will receive an access number (1-800-999-5090),
which will allow you to use the service from your HOME, OFFICE, CELL
PHONE and FAX. Just dial the access number and the number you wish
to reach.
With TEL3Advantage you have two ways to make calls – Toll Free or Local Access. You can make calls using our Toll-Free Access Number 1800-999-5090 which is easy to remember, just think every time I use TEL3Advantage I save 50 to 90% on all calls I make. However to provide you with additional savings TEL3Advantage has recently added Local Access Numbers, that will provide you with an additional 1¢ per minute saving to anywhere you call. So whatever the per minute rate to the destination you wish to call just subtract 1¢ per minute to get the Local Access Rate.
Please visit our rates page to see the complete list of rates to all international destinations.
Toll Free Access Number
1 800-999-5090 - never changes will
always stay the same no matter where you are!!
Local Access Number Search
For additional savings you may choose
to use a Local Access Number to access our system rather than the above
Toll free number. You may search access numbers simply by entering your
phone number. Local access numbers are available in most major cities in
the US. If you do not find a local access number for your area, check back
soon, as we are regularly adding cities to our list.
What is the difference
between a Phone card and THE FLEX PLAN?
Unlike phone cards that advertise
misleading "low rates", our rates are clean, with no additional hidden
fees or taxes. Consumers should realize that in most cases calling cards
have numerous hidden fees and the minutes promised are received only for
one continuous call. Consumers should also keep in mind that most calling
cards require you to enter a PIN for every call. This is particularly inconvenient
if the user is on the go or misplaces their prepaid calling card. THE
FLEX PLAN is the only program that remembers the user’s phone numbers
and does not require you to enter a PIN. Plus, THE FLEX PLAN is
a one-time purchase as opposed to buying a new phone card every time one
runs out.
How do I place a Long Distance
call from any phone using TEL3Advantage’s Flex Plan?
After sign-up, you can simply dial
the TEL3Advantage Access Number (1800-999-5090) followed by the
destination number you wish to call. When you make a call from a phone
number you registered at sign up, our system will recognize the caller
ID and you will not be required to dial your account or PIN number.
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TO
PLACE A CALL (DOMESTIC)
m
How do I make
a domestic long distance call?
Dial 1-800-999-5090 (TEL3Advantage
Access Number)
If you are not calling from one
of your Instant Access numbers, enter your account number (primary home
number) and 4-digit PIN. If it is one of your Instant Access numbers proceed
to the next step.
For USA/Canada Calls - Dial 1 +
Area Code + Destination Number
PLEASE NOTE: If your call does not
go through the first time you try, do not hang up. Press ##*# and the system
will try the next carrier.
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TO
PLACE A CALL (INTERNATIONAL)
m
How do I make an International long-distance
call?
Dial 1-800-999-5090 (TEL3Advantage
Access Number)
If you are not calling from one
of your Instant Access numbers, enter your account number and PIN. If it
is one of your Instant Access numbers proceed to the next step.
For International Calls - Dial 011
+ Country Code + City Code + Destination Number, followed by the '#' sign.
PLEASE NOTE: If your call does not
go through the first time you try, do not hang up. Press ##*# and the system
will try the next carrier.
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Can I make consecutive
calls without hanging up?
PLEASE NOTE THIS IS IMPORTANT and
very useful to know when you use the TEL# system to make calls from your
mobile or any other phone.
What payment methods are offered?
We accept American Express, Discover
Card, Visa Card, MasterCard, along with ATM and debit cards that have a
Visa or MasterCard logo.
m
Can I pay by
check?
Currently TEL3Advantage does not
accept checks as a method of payment. We are in the process of setting
up a checking account method of payment.
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Do I need to
Prepay in order to use THE FLEX PLAN?
TEL3Advantage's FLEX PLAN is a prepaid
service, where you put in your credit card for the initial sign up amount.
Thereafter you will be debited as per your usage.
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How do you protect
my credit card information?
The information submitted on our
web site is protected by the highest level of industry-standard SSL encryption.
All of the credit card or checking account information received is then
encrypted a second time and stored on our secure billing servers.
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What are the
billing increments?
Unlike many prepaid calling card
programs that have 1 to 4 minute billing increments, the Tel3Advantage
FLEX PLAN always bills in one minute increments.
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How do I review
my usage and charges?
The system will read the balance
on the account each time you call the access number (1-800-999-5090). Customers
can also track credit card balance and account usage online through our
website (Customer Login)
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What if I have
a question or problem with my bill?
You may contact our billing department
or call our Client Services Team at 1-800-330-6897 to assist you with any
billing issues that you may have.
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Can I cancel
Service at any time?
Yes, you can cancel anytime without
a penalty. You can cancel on the web site or by calling our Client Services
Team at 1-800-330-6897.
________________________________________________________________________________________________________________________________________________________________________________
*1.9¢
long distance, plus the international rates on this page represents the
cost to place calls when using a local access number in your area.
If there isn't a local access number available in your area, use our 800
access number. Just add one cent per minute to each rate.